FAQ

The Angel Sleep System

What comes in the Angel Sleep System?

The Angel Bed mattress with the built-in CloudLift System and CelestialCore five-zone coils, a plush comfort topper, a six-motor adjustable base, and Angel Pillows that complete the system: one with a Queen, two with a King or Split King. See the system.

What sizes are available?

Queen (60″ × 80″), King (76″ × 80″) and Split King (two 38″ × 80″ halves). King and Split King use two adjustable bases; with a Split King, each side adjusts on its own.

What is the mattress made of, and where?

The Angel Bed is a medium-firm hybrid, about 14″ finished: a CloudCool Tencel cover over a fire-resistant barrier, 3″ HaloQuilt quilt foam with a tricot backing, 2″ soft foam, 2″ Qualatex latex and 2″ WingSpring micro-coils, over the 8″ CelestialCore system of zoned pocketed coils (1,044 in a Queen, 1,322 in a King) and a 1″ HeavenBase foundation (thicknesses measured before quilting). On its own it is medium-firm, 6 to 7 out of 10; the comfort topper included with the system makes it sleep soft, 9 to 10 out of 10. The foams are CertiPUR-US certified. It's made in Rome, Georgia, and carries a 25-year limited warranty.

Will the base fit my bed frame?

Yes. The adjustable base is 14″ tall with 11″ of clearance underneath, and works inside a frame with a headboard, footboard and side rails. Each base lifts up to 850 lb. It's made in Vietnam and carries a 20-year limited warranty, including 3 years of in-home service.

When can I order?

Ordering opens this November. Reserve early access and you'll hear first, along with final prices, delivery options and timing.

How does the 365-night mattress trial work?

When you order online, sleep on the Angel Bed for at least 30 nights. From night 30 to night 365, if it isn't right for you, you don't ship it back: cut off the Angel label, donate the mattress, and send us a photo of the label and the donation receipt. We'll refund the mattress price plus sales tax; if you bought a system, that's the mattress price, not the full system price. Mattresses bought in a Texan Mattress showroom follow the store's return policy. See our Trial & Refund Policy.

Can I return the adjustable base?

Only if it malfunctions. The base isn't part of the 365-night trial; it carries a 20-year limited warranty, including 3 years of in-home service. If it arrives damaged or stops working, contact us and we'll make it right. The Angel Pillows included with a system are yours to keep.

Where do you deliver the mattress or system, and how much is delivery?

We deliver the mattress, the comfort topper, the adjustable base and the complete Angel Sleep System anywhere in the contiguous U.S., and standard delivery is included in the price: the mattress and topper ship to you, and the adjustable base arrives curbside. White glove delivery for the adjustable base is available for an added fee: the team brings it to the room you choose and assembles it. Delivery timing is confirmed after you order.

Can I buy the mattress, topper or base on its own?

Yes. The mattress, the comfort topper and the adjustable base will each be sold on their own, and the Angel Pillow is available now. They're designed to work best together, which is why we recommend the complete system.

Can I try it in person?

Yes. The Angel Sleep System is on display exclusively at Texan Mattress showrooms in Magnolia, Montgomery, New Caney and Huntsville, Texas. Find hours, directions, and how to arrange a fitting on our Showrooms page. To get the 365-night trial, order online after your visit.

The Pillow

What makes the Angel Pillow different?

The Angel Pillow was designed by Dr. Mark Yezak, DC, founder of Houston Spine & Rehabilitation Centers, drawing on 30 years of patient care. It's built from visco-elastic memory foam at 50 kg/m³ (3.1 lb/ft³) density with an ILD of 7, measures 16" wide × 34" long with a 4.75" loft, and has a removable, machine-washable cover of 56.5% polyester and 43.5% polyethylene circular knit, made in North America.

Who is it for?

Every sleeper, whether you rest on your back, your side or your stomach, who wants consistent neck support. There is one size, 16" × 34". It needs a king pillowcase (20" × 36"), since it is longer than a standard or queen case.

Is there an age limit?

The Angel Pillow is designed for adults and teens 12 and up. No pillow should be used by an infant under 12 months.

I recently had neck surgery or an injury. Can I use it?

If you've had recent neck surgery, an injury, or an ongoing medical condition, please check with your doctor or physical therapist before changing your pillow.

How do I care for my pillow?

The outer cover is removable and machine-washable. Do not machine-wash or machine-dry the memory foam core — spot-clean the core with mild detergent and let it air dry.

Ordering & Shipping

How much is pillow shipping, and when will it arrive?

Angel Pillow orders ship in 1–2 business days. Standard U.S. shipping is $30 per order and arrives 2–7 business days after it ships; express is $50 and arrives in 1–3 business days. You'll get a tracking email as soon as your pillow ships. We also ship internationally at carrier rates shown at checkout.

What payment options do you accept?

We accept all major credit and debit cards, Shop Pay, Apple Pay and Google Pay where available. Shop Pay also lets you split your purchase into four interest-free installments.

Can I send it as a gift?

Yes. Add a gift note in your cart and we'll include it with the order. Whoever receives the pillow can use the 60-night trial themselves; any refund goes back to the purchaser's original payment method.

The 60-Night Pillow Trial

How does the 60-night trial work?

Sleep on your Angel Pillow for up to 60 nights, starting the day it's delivered. If it isn't right for you, you don't ship it back. Email us, cut off the Angel label, and donate or recycle the pillow. Then send us a photo of the label and the donation or recycling receipt, and we'll refund the price you paid plus sales tax. Shipping charges are not refundable. See our Trial & Refund Policy for every step.

Where can I donate a used pillow?

Not every donation center takes used pillows. Animal shelters and textile recyclers often do. If you can't find one near you, email us and we'll help.

Can a gift recipient use the trial?

Yes. Whoever received the pillow can email us with the order number (or the purchaser's name and email) and we'll take care of it with them directly. The refund goes to the purchaser's original payment method.

Giving Back

What does my purchase support?

For every five pillows sold, one is donated to the Hope Center of Houston. You can read more on our Philanthropy page.

Contact

How do I reach you?

Email angelpillow.co@gmail.com or use the form on our Contact page. We respond within 1–2 business days.